Frequently Asked Questions ***We will be closed for business until the spring*** How can I know it is safe to purchase items from you? A. We are a legitimate business, registered with the state of Oregon. We conduct many transactions through our website, and over internet auctions. We have many happy customers who are willing to email you a referral if requested, or you may visit our feedback page by following the link from the home site. Q. Are your collectibles used? A. Most of our collectibles have been used, but are still in good to excellent condition unless otherwise noted. We try to be accurate in our pictures and descriptions, but also encourage you to ask about the specific condition of items you are interested in. Q. How do I place an order? A. You can email us with a list of the items you wish to purchase, or you can use our convenient shopping cart system by clicking on any "Add to Cart" logo under each item you would like. Note that shipping charges within the shopping cart are for the US only, as prices will be higher if you are overseas. Q. What do I do after I submit my order? A. Wait. We will email you with confirmation and payment info. We must do this because our stock is limited to low quantities at times, and we sell items very quickly. We want to make sure we have what you ordered before you pay for it. Q. What happens if an item gets lost in the mail? A. We suggest, (but do not require) that you purchase insurance on all your items through the postal service. You must request the insurance when placing your order and you will incur extra charges (usually $1.10-$3). We cannot be held responsible for items which are lost or broken in transit. If you did purchase insurance, we will follow the guidelines the post office gives for filing claims, and you will receive the refund directly from them. Q. What is your refund policy? A. Refunds will be given within 7 days of your receipt of the item if you feel the product you ordered was not accurately described on our site. Keep in mind, all of our products are used. Please ask specific questions if you are looking for "mint" items. In order to receive a refund you must send the item back to us (must be received within 10 days of refund request). We will then offer you a refund for the purchase price. Q. What types of payments do you accept? A. We accept all sorts of payments including US Cash, Personal checks, money orders, and Visa through Paypal.com. We occasionally will accept UK pounds depending on the circumstance. Q. Do you have anything that is not on the site? A. Yes, we are getting new products in almost every day. We encourage our customers to email us with their requests. If we don't have it in stock at the time, we can probably get it soon. Q. Do you also purchase items? A. Yes, if you have a large lot of collectibles for sale, we are interested in them. We also sell on commission. For more info, please email us!